Quality and Return Policy

Quality

The ISO 9001:2015 certification ensures a quality management system where an organization demonstrates its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements. Custom Boxes Now aims to enhance customer satisfaction through the effective application of this system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. Learn more here.

Return Policy

Because we are a custom manufacturer, we do not allow returns unless the quality of the product is outside of our specified tolerances. If you believe you have received a defective product, or are experiencing any other issues related to your purchase, please contact us to discuss.